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CPAP Network Prescription Policy
Certain positive airway pressure products, including CPAP, APAP and BiLevel devices, are prescription-only medical devices. CPAP Network must receive and approve a valid prescription before shipping any product identified as requiring a prescription.
Who May Write a PAP Prescription?
A prescription must be issued by a healthcare practitioner who is legally authorized in the jurisdiction where the practitioner practices to evaluate the patient and prescribe or order the requested PAP equipment.
Depending on applicable state or local law, an authorized prescriber may include:
- Medical Doctor (MD)
- Doctor of Osteopathic Medicine (DO)
- Physician Assistant (PA)
- Nurse Practitioner (NP)
- Advanced Practice Registered Nurse (APRN)
- Clinical Nurse Specialist (CNS)
- Dentist or other appropriately licensed practitioner, when authorized by applicable law to prescribe the requested equipment
Because prescribing authority varies by state, country and professional license, CPAP Network may verify that the practitioner is authorized to issue the prescription before approving the order.
What Information Should the Prescription Include?
To help us review and process your order, the prescription or supporting medical order should include as much of the following information as available:
- Patient’s full name
- Prescribed device or type of PAP therapy, such as CPAP, APAP, BiLevel or another specifically ordered PAP device
- Prescribed pressure settings or pressure range, when provided by the prescriber
- Any additional settings required for a specialized device or therapy mode
- Prescriber’s name and professional credentials
- Prescriber’s signature
- Date the prescription was issued or signed
- Prescriber’s office, clinic or hospital contact information
- Prescriber’s professional identification number
Pressure settings are helpful but are not required on every prescription. An otherwise valid prescription may still be accepted when it identifies the prescribed PAP device or type of therapy but does not provide specific pressure settings. CPAP Network will review the prescription and will contact you or the prescribing provider only if additional information is needed to safely and accurately process the order.
For prescriptions issued in the United States, the professional identification number will ordinarily be the prescriber’s National Provider Identifier (NPI) or another verifiable license number.
International and Foreign Prescriptions
CPAP Network welcomes prescriptions issued by qualified healthcare practitioners outside the United States.
An international prescription may be accepted when:
- The prescriber is legally authorized to practice and prescribe the requested PAP equipment in the country or jurisdiction where the prescription was issued
- The prescription contains the patient, equipment, settings and prescriber information described above
- The prescriber’s medical registration, professional license or other credential can be independently verified
- The prescription is written in English or is accompanied by a complete and reliable English translation
- CPAP Network can contact the prescriber or medical facility when additional confirmation is needed
A U.S. NPI number is not required for a foreign practitioner. The prescription should instead include the practitioner’s medical registration number, license number or equivalent professional credential issued by the applicable country or licensing authority.
International prescriptions are reviewed individually. CPAP Network may request additional documentation, clarification, an English translation or direct confirmation from the prescribing practitioner before accepting the prescription.
Prescription Review and Order Fulfillment
After receiving your prescription, CPAP Network will review the document for completeness, verify the prescriber’s information when necessary and confirm that the prescription supports the equipment being ordered.
We may contact you or the prescribing provider if information is missing, unclear or cannot be verified. Prescription-required equipment will not be shipped until the prescription has been reviewed and accepted.
Once the prescription is approved, CPAP Network will send confirmation that the prescription requirement for your order has been satisfied.
CPAP Network reserves the right to decline a prescription that is incomplete, altered, illegible, expired, inconsistent with the equipment ordered or unable to be independently verified.
Ways to submit your prescription:
Email: rx@cpapnetwork.com
FAX: 920-367-0533
Mail: 1437 Egg Harbor Rd, Sturgeon Bay, WI 54235
Have a prescription from your provider but don't have a copy? We can help.
Call Us: 888-293-4811