Welcome to the CPAPNetwork.com website! CPAP Network LLC operates the www.cpapnetwork.com website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the information we collect from you, how we may use of this information, how you can review or change the personal information you provided to us, steps we take to protect your personal information, disclosure of personal data when you use our Service and the choices you have associated with that data.
Service is the www.cpapnetwork.com website operated by CPAP Network LLC
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone & Fax numbers
- Address, State, Province, ZIP/Postal code, City
- Date of Birth
- Order History
- Account Name and Password
- Medical Prescription (if needed)
- Medical Records (if needed)
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
- Web Beacon. We use Web Beacons to confirm receipt and response to emails and web-based documents.
Use of Data
CPAP Network LLC uses the collected data for various purposes:
- To provide and maintain our Service
- To create and manage your account
- To process online orders
- To personalize your online user experience
- To provide customer service including service requests and order processing
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about relevant sleep products that may improve your therapies, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information
- To comply with and enforce any legal requirements, industry best practices and the policies of CPAP Network LLC
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Disclosure of Data
Disclosure For Law Enforcement
In the event you use the Service’s products/services, we may use and/or disclose the information you provide us in communication with your treating physician or provider. Under certain circumstances, CPAP Network LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
CPAP Network LLC may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of CPAP Network LLC
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is extremely important to us but remember that no method of transmission over the Internetor method of electronic storage is 100% secure. All information you provide us is stored on secure managed servers. We take all commercially acceptable and reasonably necessary steps to secure your data; however, we cannot guarantee its absolute security.
Personal information exchanged anywhere online presents a risk that third parties may intercept and use that information. We strive to protect your personal information and privacy, but 100% security of any information you disclose online is not always possible. By using this Site, you acknowledge and agree that we cannot guarantee the security of any data provided to or received by us through this Site and that any personal information, general information, other data or information received from you through the Site is provided at your own risk.
We are not liable for any damages arising out of, or in any way connect with, a third party’s unauthorized access to your information.
Because some of our sale items are only available with a valid prescription, we are HIPAA compliant with your Personal Health Information (PHI). We are also PCI compliant to ensure utmost security for processing payments.
When requested by visitors, personal accounts with user-chosen passwords are established. This allow visitors to access certain site functions necessary to process orders and maintain the account. Visitors are strongly advised to never share your password with anyone.
Our Policy on "Do Not Track (DNT) Signals Under the California Online Protection Act (CALOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we partner with:
PayPal / Braintree
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service is not intended for any person under the age of 13 years of age. We will not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Only persons 18 years of age or older may order products. If you place an order, you promise that you are 18 years of age or older. If under the age of 18 and would like to purchase a product, your parent or legal guardian must place the order.
This notice and our privacy policies will be governed by the laws of the State of Wisconsin within the United States of America.
- By email: email@example.com
- By phone: 888-293-4811